We uphold rigorous child safety standards and comply with all regulatory requirements, including those set by the Department of Child Safety and PeakCare Queensland. Our team is trained in trauma-informed practice and child protection, and we continuously review our approach to ensure safety and quality. Find out more about by visiting our Model of Care page.

Our services are available to young people aged 12 – 17 years old across Queensland. Some programs require a referral from the Department of Child Safety, while others are open to direct enquiries.

We operate across Queensland, including Brisbane, Logan, Ipswich, Cairns, Mackay, Mount Isa, and remote Aboriginal communities such as Kowanyama, Pormpuraaw, and Doomadgee. Service availability may vary by location and program. Please contact us to discuss locations for your preferred service.

Some services, such as emergency accommodation and residential care, require a referral from the Department of Child Safety. or through schools and community organisations. Please contact us for more information on our services.

We offer a range of supports including emergency accommodation, therapeutic residential care and youth mentoring. These services are designed to support young people to thrive and promotes long-term stability and wellbeing. Find out more by visiting our Services page.

Trauma-informed care recognises the impact of trauma on individuals and prioritises safety, trust, and empowerment in every interaction. At MANAWISE Care, our services are designed to be sensitive to trauma, culturally responsive. Find out more about by visiting our Model of Care page.

All MANAWISE Care staff undergo rigorous screening and training, including Blue Card checks, National Police Checks, and mandatory Child Safety training. Our team meets or exceeds sector standards for qualifications and professional conduct, and we are committed to continuous learning and improvement. Find out more by visiting our Standards and Safeguards page.

Our services are deeply grounded in Pasifika and First Nations wisdom, and we are committed to delivering culturally safe, inclusive care. We have expertise in supporting Māori, Pasifika, Aboriginal, and Torres Strait Islander young people, with cultural responsiveness embedded throughout our service delivery model. We honour the role of culture in identity, connection, and wellbeing, and ensure it is not an add-on, but a foundation of how we care. Find out more by reading our Standards and Safeguards page.

Absolutely. We welcome feedback from children, families, and community members, and take all feedback seriously. Visit our Feedback and Complaints page to learn more about how to share your experience.