We are deeply committed to child safety and service excellence. Our expert team continuously reviews and strengthens our approach, ensuring we listen and respond to the needs of the young people and families who use our service. We uphold rigorous quality standards and comply with regulatory requirements, including those set by the Department of Child Safety and PeakCare Queensland.
We deliver therapeutic, trauma-informed, and culturally responsive care
Model of care
At MANAWISE Care, we know how vital relationships, culture and community are to supporting young people to build strong foundations now and into the future. Our model of care takes a holistic approach, supporting the young person, their family and community connections to equip them to thrive. This is underpinned by therapeutic, trauma-informed, and culturally responsive principles to ensure we deliver best practice services.
Principles that guide our care
Our approach to young people and family care is grounded in evidence, shaped by cultural wisdom, and delivered with compassion and integrity. The key principles that underpin our model of care includes:
- Trauma-informed: We recognise the impact of trauma and prioritise safety, trust, and empowerment in every stage of our service delivery.
- Strengths-based and person centred: We focus on what’s strong, not just what’s wrong. This supports young people to build on their strengths and lead their own journey.
- Solutions focused: We work towards practical, sustainable outcomes that support long-term wellbeing across all domains of life including relationships, cultural connections, education, health, and life skills.
- Culturally responsive practice: Our Pasifika and First Nations identity are foundational to our service delivery, acknowledging that cultural connection and identity is a significant protective factor for young people. We draw on our deep understanding of collectivism and indigeneity to shape our practice by the ontologies – ways of being, thinking, and knowing – of the young people and families we support.
- Family and community integration: We honour the vital role of family and community in a young person’s life. Through strong partnerships and wraparound support, we help young people stay connected to their most important relationships.
Evidence-informed frameworks that shape our care
MANAWISE Care’s model of care is underpinned by leading research and proven frameworks, ensuring that the young people and families we work with receive the best possible care that leads to positive long-term outcomes.
Bronfenbrenner’s Sociological Model
This model helps us understand the layered systems that shape a young person’s life, from family, peers and cultural connections to education, community, and policy. It underpins our holistic, wraparound approach to care.
Transtheoretical Model of Behaviour Change
We use this five-stage model to guide progress across key domains such as family, kin and cultural connection, pro-social relationships, education, and life skills. It supports a tailored, stage-appropriate approach that creates long-term wellbeing across a young person’s whole life.
Youth Justice Framework
For young people under dual orders, we integrate the Youth Justice Framework to address criminogenic needs and support long-term rehabilitation and reintegration into community.
Therapeutic Crisis Intervention (TCI)
TCI protocols are embedded in our practice to equip staff and young people with tools to manage high-risk situations safely and constructively.
We are committed to child safety and quality
From our community
”“Reunification isn’t just about returning home, it’s about building confidence, life skills and trust. That’s what our team does best.”
MANAWISE Care Youth Worker
